Quality and expert competence
We don’t want just to talk about quality, we apply the highest quality standards to ourselves. For our clients this means that they can expect us to provide top quality consulting and services.
This involves professionally faultless consulting, expertises, concepts and project handling together with appropriately designed documents we provide, as well as deployment of trained and motivated staff with the right professional and soft skills.
We only take on contracts if we know we can provide the skills, experience and staff necessary to fulfill them.
We always strive to enhance our knowledge and skills and to offer these to our customers.
Precision and attention to every detail are important principles in our activities. This applies both to the task formulations as well as the analysis of details, consequent testing and compliance to the project plan.
Partnership and cooperation
Our goal is to eastblish a cooperative partnership with our clients, which means we strive to implement our clients’ wishes and needs effectively, efficiently and to their best satisfaction.
In the enterprise, in the cooperatively managed project teams, and in every other form of collaboration we strive to achieve a friendly and partnership-based atmosphere of interaction.
Trust and respectability
For us as consultants is the trust between us and our clients extremely important. It is often our job to identify problems in a teamwork or in a project and to propose a solution. This is only possible on the basis of mutual trust and respect.
Our aim is to achieve a harmonious interaction with our clients.
We only recommend our services if we can expect our work to result in advantages for our clients.
We create realistic estimates in terms of performance, time and costs, and aim to meet these.
Commitment and effectiveness
Our clients’ success is our success as well.
During the involvement in your project we put all our knowledge to use, and strive to find and propose the most appropriate and the most effective solution for our clients.
Objectivity and individual responsibility
As a basic principle, we work for our clients under our own responsibility, and do not accept any restrictions on our independence in the pursuit of our activities that might result from third parties´ expectations.
We provide unbiased objective advices, and we are not afreaid of addressing unpleasant issues.
We do not produce expertises of convenience, but commit ourselves to act objectively in accordance with the Guidelines for Court-Sworn Experts in Austria even in case of private expertises.
We commit ourselves to protect our neutrality against the influences of suppliers and manufacturers of the systems or equipment needed to implement our proposals, and do not charge or accept from them any commissions or expense compensations.
Our recommendations for suppliers or manufacturers are based strictly on our clients’ requirements or a comparative analysis of the supplier’s or manufacturer’s product range.
If we recommend a system or equipment that we market or in which we have any kind of financial interest, we point this fact out and do not create the impression of a neutral product choice.
Reliability and confidentiality
If we make a commitment, you can rely on us. It will be based on a careful requirements analysis, to which we pay particular attention.
Should a problem occur, we will consult you as soon as it becomes apparent and together attempt to find a solution acceptable to all parties.
We treat all our internal processes of our customers as well as other information that becomes known to us during our work as strictest confidential.
Sustainability and environment protection
In everything we do, we strive to minimize the damaging effects on the environment and the natural resources of the world where we live, thereby upholding the principle of sustainability.
In our interpretation, sustainability comprises ecological sustainability (preserving nature and the environment for coming generations, maintaining the variety of species, climate protection, considerate treatment of the natural environment, etc), economic sustainability (efficiency as a lasting stable basis for earnings and prosperity, the protection of economic resources, etc.) and social sustainability (development of a sustainable society worth living in, balancing of social forces, etc).
Our entire business activity and all our consulting and other services are provided on the background of sustainability.
This ranges from avoiding environmental pollution and climate change to the efficient use of energy and the efficient exploitation of all resources.
General values
We hold human dignity in high regard and feel ourselves committed to social values and principles. Compliance with ethical principles and social responsibility (Corporate Social Responsibility, CSR) is a matter of course for us.