How we define services

Our long-time experience in consulting projects stands us not just as innovators, but also as providers of pragmatic and solution oriented services with consideration of the actual business environment.


Our goal is to move things in a positive way!

Aside from our outstanding technical and methodical knowledge, we also consider the personal conversation and individual advice/consultation in connection with a deep mutual relations as the prime factors for our successful customer relationships and services.

When teaming up with partners and co-workers, we hold clear ethical policies and guidelines for providing our services as very important.

We want to supply knowledge and experience!

Acquiring the knowledge of established and accepted methodologies as well as the latest trends and development in our field is a natural part of our business.

We actively try to support and shape further developments of methods. Therefore we actively collaborate with relevant boards and working groups.

Nonetheless, our goal is not to provide complete scientific solutions, but to supply individually customized services to meet the actual requirements of our customers.

We provide our knowledge and experience to our customers in goal-oriented consultancy projects.

We want to create a real added value for our customers!

Amidst the focus of our consulting services is the planning and conception of feasible solutions.

A german saying tells: "If you don't know where you are standing, the best map is useless!"
In order to take the best path to reach the commonly defined objectives, the starting point of our consultancy is a status quo analysis accomodated to the complexity and the actual initial situation.

Through early integration of involved persons and cooperative development of exactly fitting measure plans and solution proposals we reach the necessary acceptance for our solutions.

However, among the things we usually don´t provide are operative services like realization and implementation of our solutions. This would be in conflict with our independence and reliability in the planning, conception and supervision phases.

At customer's request we are glad to help with the selection of qualified solution partners.

 

Our view on business economy ...

We do not claim to render quality management services to our customers with a scientifically complete approach, but we adopt our services to the customer's actual situation and try to enable means-tested benefits.

By applying our services we target an economical optimum for our customers (see figure).

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Tel.: +43 732 890072-0
Fax: +43 7237 4941 -11
info(at)software-quality-lab.at